Do you do custom orders?
Yes, we provide personalized service. To find out if the desired product could be produced, send a drawing, photo or vector file of your idea, specify the size and your contacts by e-mail info@utenosstogai.lt We will contact you within 1-2 days.
What metal do you make your products from?
Our company can offer a wide range of materials:
Galvanized metal products from 0.45-2.50 mm thick;
Stainless steel products from 0.50-2.00 mm thick;
Processing of hot and cold rolled steel up to 9.00 mm thick;
Copper and aluminum products, according to individual order order.
How long will it take for me to receive my order?
Production and delivery of products takes approximately 2 weeks from order confirmation.
Additional information can be found in the product description.
For custom/bulk orders, delivery may take over 3 weeks.
Can I choose the color of powder coated products?
We can match the color you want. In this case, inform us by e-mail. by mail info@utenosstogai.lt There is no additional fee!
Is it possible to choose a custom product size?
Yes, custom product sizes are available. In this case, please inform us by email before ordering. by mail info@utenosstogai.lt The additional fee will be applied individually, according to the size of the product.
If I don't like the product, can I return it?
Yes! Returns are possible within 14 days of the order being delivered. Fill out the return form here and we'll email you the details of the return. Custom orders are non-refundable.
How can I track my order?
We will email you the tracking information. by post
What happens if my order is damaged?
Don't worry, a replacement or partial refund is available based on the damage. If you want a full refund for your order, you will need to return it to us.
Fill out the return form here and we'll email you the details of the return.
What are the shipping options?
Orders are delivered by courier throughout Lithuania, also Latvia and Estonia.
Utena district we can deliver it ourselves (fixed price, regardless of order size: EUR 49.99).
Also, you can pick up orders by coming to us:
IĮ "Utenos Stoghai" Molėtų str. 84A, Utena - FREE.
Do you offer international shipping?
For international shipping information, please contact us by e-mail. by mail info@utenosstogai.lt